Frequently Asked Questions


HOW LONG DOES IT TAKE FOR DELIVERY? 

Each product on our website is made specifically for you with love. Once you place an order, our team prints, precision cuts and hand sews everything one at a time. The process of making each order on-demand allows us to avoid overproduction and textile waste. This way we get to take care of you, and the planet we all share. Since your order is custom made, please allow 3-4 weeks for order to be fulfilled, shipped and delivered.


HOW DO I PICK THE RIGHT SIZE?

We have provided size guides that are listed on each of our products. If you need additional size guides for accurate body measurements click here. 


HOW MUCH DOES IT COST FOR SHIPPING?

For orders shipped within the USA, there is a flat rate charge of $9.99. For orders shipping outside the USA, there is a Worldwide flat rate of $14.99. Please note that orders for yoga mats will be charged an additional $9.99. We are working with our supplier to reduce the rates. Thank you for your understanding.


HOW DO I APPLY MY DISCOUNT CODE?

If you have a discount code, simply enter it at checkout. Please note that only one discount code may be applied per order. A discount code cannot be combined with another discount code or any other promotion.


DO YOU SHIP WORLDWIDE?

Yes! We ship worldwide and international shipping rates apply.


WHAT IS YOUR RETURN POLICY?

Click here to view our return policy.


DO YOU VALUE SUSTAINABILITY?

We value sustainability and partner with suppliers that are committed to taking more sustainable measures in creating athleisure wear. Our clothing is made from recycled polyester and because they are custom made for you we are saving fabric and reducing waste. We also use less plastic in our packaging than traditional clothing manufacturers.


HOW DOES THE ARTWORK GET ON THE GARMENTS?

The patterns are printed using a direct-to-garment printing method that sprays ink onto the garment which soaks into the fabrics for longer durability. The inks are vegan, non-hazardous, toxin-free and biodegradable. The printers produce zero wastewater, use less energy and create a lower carbon footprint than traditional methods.


I AM AN ARTIST. HOW DO I SELL MY ARTWORK ON THE ART UNKNOWN STORE?

We are always looking for great talent. Our Artist Ambassadors receive a 30% commission on profits from their art-branded products in our store. If you are an artist and are interested in partnering with us, please contact us today!


DO YOU HAVE A BRAND AMBASSADOR PROGRAM? 

Yes we do! We’re all about community and we support our artists. If you are interested in learning more about how you can get special ambassador rewards, discount codes, store credit and spread the word about our mission, please click here to join our AU Golden Ambassadors.


CAN I SELL ART UNKNOWN PRODUCTS IN MY STORE?

We do offer wholesale purchases. Please contact us for more information.